Mercure Jakarta Simatupang 4 stars

Customer review rating (ALL Rating) 4.2/5 655 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

Our accommodation(s)

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Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  655 reviews

TripAdvisor Rating  4.5/5  832 reviews

Certificate of excellence 2023

Good Experience

Customer review rating 4.5/5

Eddie Families - Confirmed reviews ALL

I had stayed in this hotel several times and always satisfied with its service. I booked standard and got previlege room. Thanks to Ms. Putri, she is very kind and help a lot. Room is spacious and clean. Breakfast also good and many varieties of dishes. I enjoy my stay. Good job.

very disappointed with this hotel

Customer review rating 3.0/5

Tricilia Couples - Confirmed reviews ALL

The hotel location is very strategic, close to the MRT station, but cleanliness and service seriously need to be improved. The compliment section such as tea and sugar is very dusty as if it had never been replaced or cleaned. 4 star hotel but only given 2 bottles of 380ml mineral water/day. And the worst thing was that my room was opened by housekeeping at 5 am for a very ridiculous and unreasonable reason

Good Location, near to all businesses

Customer review rating 4.5/5

Mahineyy Solo - Confirmed reviews ALL

Comfortable rooms . Friendly and always very helpful staff The Pool area needs a renovation

Good customer service

Customer review rating 4.0/5

Wks Business - Confirmed reviews ALL

Room overall quite nice and clean, quick feedback from operator and front desk staff, customer service quite good too.

Clean and good housekeeping

Customer review rating 5.0/5

Agus A. Business - Confirmed reviews ALL

Fun & relax

Dear Mr. Agus A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Simatupang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heru Wibowo General Manager

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Other web-users rate our hotel

  • 167 reviews 8.8/10 Location
  • 498 reviews 7.1/10 Room
  • 582 reviews 8.9/10 Service
  • 24 reviews 8.7/10 WiFi
  • 251 reviews 6.6/10 Cleanliness
  • 160 reviews 7.6/10 Breakfast
  • 126 reviews 4.9/10 Comfort
  • 42 reviews 6.5/10 Value

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