Mercure Jakarta Simatupang 4 stars

TripAdvisor rating 4.5/5 832 reviews

Mercure Jakarta Simatupang - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

Our accommodation(s)

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Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  4.5/5  832 reviews

Certificate of excellence 2023

Please make your room brighter

TripAdvisor rating 4.0/5

arumiwardhany Business - TripAdvisor review

Stay in Jakarta Mercure Simatupang for a Business Trip Purpose. The location is good, its just in a walking distance from Poin square and Mrt lebak bulus. The Food service, is okay. They used Premium Tea, Dilmah as a complimentary in room and meeting room. Which is good. The things that i dont like is a Lighting in room and at the restaurant. Especially in a Room, the lighting is too dark even I've turn On all the Lamp. I can't barely working in My room :(

Dear arumiwardhany , Warmest greetings from Mercure Jakarta Simatupang ... Thank you for choosing our hotel while you stay in Jakarta for your business trip purpose.. Thank you for your time to provide a positive review regarding your experience staying on our hotel TripAdvisor platform. We happy to hear that hotel location strategic and any kind of food have been met your expectations during your stay at Mercure Jakarta Simatupang . Your satisfaction is our top priority, and we will analize regarding the lighting in the room and we will provide additional writing table lamp on request. Your valuable feedback empowers us to continually raise our standards and improve the overall guest experience. Thank you and have a great day. Best regards, Heru Wibowo General Manager

Kemendikbud

TripAdvisor rating 5.0/5

Virjiara N TripAdvisor review

So far stay here very good experience and the staff very friendly especially miss hillery who handle us upon check out, hotel business in south jakarta nearby MRT Fatmawati, thankyou mercure for service will back soon with family keep good work

Dear Mr. Virjiara N , We are very grateful for your review regarding your visit to Mercure Jakarta Simatupang. It is very pleasing for us to receive positive feedback. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Heru Wibowo General Manager

Super cozy and friendly!

TripAdvisor rating 4.0/5

immereina TripAdvisor review

Super cozy place for one night stay to continue my long trip back from Senegal, was overslept of course, I like the interrior which gives the Betawi ambiance. The staff are helpful and friendly. Robbi helped to store my baggage during checkout because the next flight schedule is at night so I can go out to have a bit of enjoy Jakarta!

Dear immereina , Warmest greetings from Mercure Jakarta Simatupang... Thank you for choosing our hotel during your stay in Jakarta. Thank you for your time to provide a positive review regarding your experience staying on our hotel TripAdvisor platform. We are very happy to hear that our team's dedication in providing the best service during your stay at Mercure Jakarta Simatupang was memorable. Your satisfaction is our top priority, and we are happy that you enjoyed all aspects of your stay with us. Your valuable feedback empowers us to continually raise our standards and improve the overall guest experience. Thank you and have a great day. Best regards, Heru Wibowo General Manager

Friendly reception staff, quite comfortable hote

TripAdvisor rating 5.0/5

edlinayudianingsih TripAdvisor review

Handling of wrong bookings is followed up swiftly. Thank you Ms. Hillery. Room is adequate, ask for toiletaries by telephone which is also handled quickly. Close to Lebak Bulus MRT station, easy to reach and reasonable prices. If I may suggest, please repair the corner of the bathroom and the liquid soap pump. The TV also had a bad picture, I fixed the cable myself and then it was worth to watching. Please pay more attention to the little things so that it can be perfect.

Dear Edlina Y , Thank you for taking the time to tell us about your experience at the Mercure Jakarta Simatupang. We always appreciate feedback and are thankful that you chose to stay with us. We are so happy to hear that you found your room to be comfortable and that you enjoyed your new MRT lebak bulus nearby hotel location. Thank you for your input regarding the liquip soap and also TV channel in room that we have to repair it as soon as possible for better service for all guests. We look forward to seeing you again soon. Best regards, Heru Wibowo General Manager

Good Hotel can be Better

TripAdvisor rating 4.0/5

K4mPr3t TripAdvisor review

The hotel is located near my office at South Quarters, located at the south part of Jakarta, the room is quite average, stay here couple times, and i find it the room need to be upgraded as it quite run down on some part of the room like the floor, the toilet door. Overall, is qute nice place to stay and sleep, bed is ok, not to soft for me. Food on breakfast is quite ok.

Dear K4mPr3t , Warmest greeting from Mercure Jakarta Simatupang... Thank you for choosing our hotel while you stay in Jakarta.. Thank you very much for taking your precious time to write such a review on TripAdvisor platform. It is pleased to read that you are thoroughly enjoying your stay with us. All the feedbacks from our guests assist us understand the expectations and improve ourselves to serve better. Hopefully it will be always provide better motivation in the future to maintain best service for all guests. We look forward to having the opportunity to welcome you back to our hotel for another stay in the future! Thank you and have a pleasant day. Best regards, Heru Wibowo General Manager

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